At Harold Wood Florist, we are committed to delivering beautiful flowers and floral arrangements to every member of our community. Beyond our dedication to quality and local service, we believe that everyone should have easy access to our products and online ordering, regardless of their abilities or the technology they use. Accessibility is central to our mission to serve all Harold Wood customers equally and inclusively.
The Harold Wood Florist website is designed with accessibility in mind, adhering to the internationally recognised Web Content Accessibility Guidelines (WCAG 2.1) at the AA level. These guidelines inform our design and development choices, ensuring that our website supports a wide variety of needs and preferences. Regular reviews and updates help us maintain our compliance and spot opportunities for improvement. Because of this, all Harold Wood customers can order online with ease and confidence.
We understand the importance of screen readers for many customers. Harold Wood Florist’s website is structured using clear and logical HTML, supporting compatibility with leading screen readers and assistive technologies. We provide alternative text for all critical images and ensure that navigation and content can be clearly interpreted by these screen reading tools. This means that visitors using JAWS, NVDA, VoiceOver, and other assistive devices can browse our online shop, select products, and complete orders smoothly.
Our website uses a high contrast design to maximise readability for everyone, especially those with visual impairments or sensitivity to certain light levels. We have carefully selected colour palettes and font sizes to maintain clarity, even in challenging lighting or for those with vision differences. This high contrast approach is just another way Harold Wood Florist ensures that no customer is left behind when it comes to viewing, selecting, or ordering from our collection.
Accessibility is an ongoing process. The Harold Wood Florist team tests our website regularly across a variety of devices, browsers, and assistive tools. We actively seek out feedback from our customers to iron out any issues quickly and ensure that the online experience remains smooth and barrier-free. We review common tasks—like searching for bouquets or placing online orders—to confirm they are simple for all users, including those navigating by keyboard or using assistive software.
Your experience matters to us. If you encounter any difficulty when using the Harold Wood Florist website, please let us know. We are dedicated to continually improving accessibility for everyone and will work to resolve your concerns so you can enjoy effortless online ordering. Our team is always listening to suggestions and is happy to assist you with any accessibility needs.
With our ongoing commitment to accessibility, we want every Harold Wood customer—regardless of ability—to enjoy the convenience of our online florist shop. Accessibility is at the heart of our promise to deliver joy and flowers to every doorstep, and we strive to ensure a smooth, easy, and welcoming online shopping journey for all.
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